Any single member of the CBC team takes an initial enquiry whether it be verbally or electronically
A complete qualified list of essential information is gathered by the initial point of contact or if technical in nature, the CAD team will handle this immediately to avoid missing any detail with the goal of 1st or 2nd prototype solution. (See for information regarding the initial information required
A plan of action is immediately formulated between the Sales and CAD teams
Problems 1-4 are considered on every single enquiry we respond to.
First of all, we establish when an actual finished product is required for the customer in order to eliminate any inappropriate design solutions.
The estimating team provide the customer with instantaneous quotes for possible packaging solutions.
Our CAD department can immediately create cutter guide and produce samples if required (and time allows).
If there is a requirement for print, our Graphics department can instantaneously produce electronic proof depending on the complexity of print.
When costs, design and print (if applicable) are agreed, our Sales team produce instructions to manufacture goods for quick and easy delivery. It can often be minutes from the initial customer contact to the designs going to press.
Same day, next day and day after delivery are all achievable depending on the agreed packaging solution.
